Overview

This Privacy Policy describes how Souvenir Magnet Shop (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from souvenirmagnetshop.com (the “Site“) or otherwise communicate with us (collectively, the “Services“). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you
  • Provide the Services
  • Comply with applicable legal obligations
  • Enforce terms of service
  • Protect or defend the Services, our rights, and the rights of others

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: name, address, phone number, email
  • Order details: billing/shipping address, payment confirmation
  • Account details: username, password, security questions
  • Shopping details: viewed items, cart, wishlist
  • Customer support: information you include in communications with us

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data“), including:

  • Device information
  • Browser details
  • Network connection and IP address
  • Website interaction data

This may be collected through cookies, pixels, and similar technologies.

Information We Obtain from Third Parties

We may obtain data from:

  • Vendors and service providers (e.g., hosting, payment processors)
  • Marketing and advertising partners
  • Analytics and tracking tools

How We Use Your Personal Information

  • Providing Products & Services: Process payments, fulfill orders, manage accounts, facilitate returns/exchanges.
  • Marketing & Advertising: Send promotional messages, personalize ads.
  • Security & Fraud Prevention: Detect and prevent fraudulent or malicious activity.
  • Customer Communication: Provide support and improve services.

Cookies

We use cookies to improve and operate our Site, analyze usage, and customize your experience. You may disable cookies in your browser, but this may affect functionality.

How We Disclose Personal Information

We may share personal information with:

  • Vendors and service providers (payment, IT, shipping, analytics)
  • Business and marketing partners
  • Affiliates and corporate group members
  • As required by law or in business transactions (e.g., merger, acquisition)

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post product reviews or other content, it may be publicly visible. Please be cautious when sharing personal information in public areas.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked from our Site. Please review their privacy policies before interacting with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16.

Security and Retention of Your Information

We implement reasonable safeguards but cannot guarantee absolute security. Data is retained only as long as necessary to fulfill purposes described or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access / know what data we hold about you
  • Request deletion, correction, or portability of your data
  • Restrict or withdraw consent for processing
  • Opt-out of marketing communications
  • File complaints with your local data protection authority

To exercise your rights, contact us at help@souvenirmagnetshop.com.

International Users

Your information may be transferred and processed outside your country, including in the United States. If transferred from the EU/UK, we use recognized legal mechanisms such as Standard Contractual Clauses.

Complaints

If you have concerns about our data practices, contact us at help@souvenirmagnetshop.com. If unresolved, you may lodge a complaint with your local data protection authority.

Contact

For questions, requests, or complaints regarding this Privacy Policy, please contact us:

📧 help@souvenirmagnetshop.com