Shipping Policy
Worldwide Shipping
We proudly offer worldwide shipping to most countries and regions.
If your address can be selected at checkout, we can deliver to you.
All orders are shipped directly from our partner factories or warehouses with full tracking available.
Free Shipping Policy
We offer free worldwide shipping on all orders over $49.9.
For orders below this amount, a small shipping fee will be calculated at checkout based on your region.
Processing Time
All orders are processed within 2–5 business days after payment confirmation.
During holidays or high-demand periods, processing may take slightly longer.
Estimated Delivery Time
Asia: 7–15 business days
Europe: 10–20 business days
North America: 10–18 business days
Oceania: 12–22 business days
Africa & South America: 15–30 business days
Please note that delivery times may vary due to customs or local carrier delays.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time.
Undeliverable Packages
If a package cannot be delivered due to incorrect address information or failure to receive, it will be returned to us.
We may reship the order once the correct address is confirmed, with additional shipping charges applied.
Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, and customs fees imposed by your country.
These charges are the responsibility of the customer.
Refunds, returns, and exchanges
Please review our Refund and Returns Policy
Shipping Support
If you experience any issues with delivery or tracking, please contact our support team at:
📧 help@souvenirmagnetshop.com
We’re always here to help you track and ensure your package arrives safely.